Tags: letter of complaint

The response: FUCKING WIN!

Hi Jane



Thank you for taking the time to send this email, it’s greatly appreciated.



From your comments I have requested the stores move the tattoo section next to Culture or Art.



We use to only have 1 or 2 titles in Tattoos but as I am sure you understand this category is now growing rapidly.



Thank you again for this suggestion and if you have any other Tattoo titles you know off that we don’t have please let me know



Thanks again



Ali Howat



Magazine Buyer

Borders Asia Pacific




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Letter of complaint:

From: Jane Hamilton [mailto:pierced_hellbomb@hotmail.com]
Sent: Monday, 8 September 2008 4:53 PM
To: Customer Care (Australia)
Subject: Customer Enquiry - Other

Following are the submission details of the Customer Enquiry form:

First Name: Jane
Last Name: Hamilton
Email: pierced_hellbomb@hotmail.com
Postcode: 3107
Enquiry Type: Other

Comments: Yesterday I went to the Borders in Chadstone. I went down to your magazine section and was puzzled to find Tattoo publications under the 'Mens Magazines' section. And said Tattoo mags mixed in with pornographic magazines. I'm not sure why this is and when I approached a staff member they were unable to explain. They said it may be because parents don't want their kids looking at these magazines... but she wasn't too sure. I said that I found it pretty bizarre and that I would forward an email via the website (so here i am)

Now I can understand having tattoo magazines up high out of kids hands but don't really fathom why in with Men's Mags? I have no problems with pornography but by putting these magazines in amongst Penthouse etc you're mixing taboo's and likening tattoos to porn basically.

You are also assuming only men buy tattoo magazines which as a proud member of the ink wearing community I do find a bit offensive. You will find quite a number of women have lots of ink and may possibly be more inclined to purchase magazines than men. There is a lot of stigma attached to both porn and tattoos however I think putting them together under a section entitled 'Mens Magazines' is kind of misguided.

Anywho, thats my 2 cents. Cheers Jane