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xx I'm Sorry I Broke It All

Not quite perfect
Not too much to report. Did I tell you of the customer I would like to call The Zehrs Lady? I dont remember. Ill just retell the story if I did. I swear to God I almost walked off the job because of her. March is a very stressful month at the beginning, due to stupid March 9th (thank God Im not working it this year).

Anyway. Its a busy Saturday, because people were cooped up inside for a couple of days cuz the storm. Im already stressing because its super busy and I myself hate waiting in lines so I try and go as fast as I can without messing up and still managing to bag really awesomely. WELL. This cranky woman comes through, I say "Hi" in a polite tone, sans smile like I always do. She's like "I have a 12 pack of PC water" and she points to it. I say "I need it up, I need to scan it" and she like, THROWS IT OVER the Sweda and it lands HARD on the scale, almost crushing my hands because thats where they were. It scans automatically because it landed on the laser, so I put a sticker on it and I go to rest it on the platform (where you sign your credit slips and stuff) because I knew she was watching me and I figure she'd get it. It began to slip backward and I throw my hand up with my lightening-fast reflexes to prevent it from falling. She grabs it away with a fury and is like "Whats your name?" in an angry tone (I wear a fucking name tag, bitch!) and Im like "Sara..." and she looks at me with a hard stare and says (get this:) "You better watch it, okay?!" "Okay" I say, in the tone of "Yeah okay" sarcasm. Then she says "Stop belt its going to squish my groceries" "I cant its a sensor.." SHE CUTS ME OFF and says "I used to work at Zehrs I know for a FACT that you can turn it off. Turn it off now!" "I cant" and at this point Im getting really choked up because I dont like being yelled at, esspecially at my job by people I dont even know. She says "Well you better make sure that my groceries dont get squished" so I move around her groceries on the belt so they avoid the triangular thingy. I dont even get to say her total and shes like "20 dollars cashback." so I put it in and I ask if she would like parcel pickup and shes like "No. I can do it." I didnt bother telling her the carts couldnt leave the store. Shed probably think that I was the reason why they couldnt. I gave her her twenty and off she went. I WANTED TO GO HOME AND NEVER COME BACK. If I hadnt wanted to cry so bad I wouldve asked her if she wanted to speak to a manager, even though Kasia was right there on lane 2. I know she heard everything because she looked back at me when Zehrs Lady told me to "Watch it" but did she interfere? NO! She shouldve! Shes my manager and she shouldve stuck up for me when she saw that I was doing NOTHING wrong! I felt so betrayed. I just wanted to close down, punch out, and go home.

I get so upset just talking about that. Ive had her come through my lane before a long time ago, and she gave me shit then too. What is her problem?! HONESTLY?! Like fuck. I am an AWESOME fucking cashier, and I know what the fuck I am doing.

Comments

( 2 comments — Leave a comment )
0h0hnintend0
Mar. 5th, 2007 06:20 pm (UTC)
I agree
You are an awesome fucking cashier i do agree. As am I, and theres a few others =]. Dont worry sara ive had a few of those people, sometimes its all i have to not snap back at them. One day i will, and if they fire me for it, i will walk out with pride because we shouldnt have to take peoples bullshit. The end.
_lonelyoctober
Mar. 6th, 2007 10:59 pm (UTC)
what A COW! I have had some nasty people, but never anyone that rude. Wow some people are so bitchy. Don't fucking shop there if you have an issue, god damn.
( 2 comments — Leave a comment )

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